To request replacement parts, please fill out this online form

Be sure to include the model number of your product on the Parts Request Form. To find the model number, look on the back side of the blade. It should be a four-digit number, beginning with a zero, sometimes followed by letters. The drop-down in the model number field will offer you options. Just choose the one that matches your knife. If you don’t see your knife’s model number or don't know the number, just type MISCZTPART in that field and choose "MISCZTPART" from the dropdown. You can write your model number in the message area below. However, we cannot guarantee that we will have parts for discontinued products. If we have previously replaced the blade of your knife, there may be no markings on the blade.

Select the parts you need for your knife, then click “Submit Form.” You will be able to print a copy of your request from the website and you will also receive an email with a copy of the form for your records.

style
cols-section
type
cols-section
newrow
true
width
6/1
name
Column
alignment
top
gap
medium


The model number is found on the back side of the blade, near where the blade meets the handle.

style
cols-section
type
cols-section

Request Replacement Parts

Parts Request
https://4005309-kaiwarranty.adobeioruntime.net/api/v1/web/warranty-order-creation/create
Thank you. Your parts request has been submitted. Please allow 1-2 weeks for processing. If there are any issues with availability, we will contact you.
We couldn't submit your request. Please check the fields below and try again.
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parts-request-form
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First Name
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* First Name
customer.firstname
address-role:firstName
text
last_name
Last Name
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* Last Name
customer.lastname
address-role:lastName
text
apartment
Apartment Number/Suite Number
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Apartment Number/Suite Number
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address
Address
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* Address
shipping.street[0]
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City
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* City
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state
State/Province
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AL,AK,AZ,AR,CA,CO,CT,DE,DC,FL,GA,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,NV,NH,NJ,NM,NY,NC,ND,OH,OK,OR,PA,RI,SC,SD,TN,TX,UT,VT,VA,WA,WV,WI,WY
shipping.region
address-role:region
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zip
Zip/Postal Code
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* Zip/Postal Code
shipping.postcode
address-role:postalCode
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country
Country
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Canada:CA,Mexico:MX,United States:US
address-role:country
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phone
Phone
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* Phone
shipping.telephone
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email
Email
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* Email
customer.email
form-text

Product Information

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model_number
Model Number
true
option-source:product-sku
sku-catalog:yes
sku-unmatched:no
sku-misc:yes
sku-warranty:yes
Parts requests are for warranty replacement (defective parts) only. Parts can be sent only to the USA, Canada, and Mexico. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. Please note that we cannot send parts for discontinued models or parts other than those listed here. IF YOU DO NOT SEE YOUR MODEL NUMBER, PLEASE TYPE "MISCZTPART" IN THAT FIELD AND CHOOSE "MISCZTPART" FROM THE DROPDOWN. YOU CAN WRITE YOUR MODEL NUMBER IN THE MESSAGE AREA BELOW. Please click the box beside all parts you are requesting:
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parts
Parts Needed
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KVT BEARING WASHERS,HANDLE SCREW SET,PIVOT BOLT SET,PIVOT WASHERS,POCKET CLIP SET,STOP PIN,SPRING (Specify Below)
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Message
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If your model number is not listed, choose a Miscellaneous entry above and enter the actual model number here.
Maximum 250 characters
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products
Fields
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Maximum Instances
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Add Label
Add a Product
Remove Label
Remove a Product
Form Name
Parts Request
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Product